Services / RSAInfosys

Managed Services

Keep enterprise platforms supported, secure and ready for what comes next.

Discuss your needs

Overview

Managed Services built around the way your organization works.

Benefits

RSAInfosys provides ongoing technology support designed to help teams maintain continuity, resolve issues and get more value from their systems.

Reliable day-to-day support
Practical issue resolution
A partner for continuous improvement

Business challenges

Start with the problem the work needs to solve.

Essential platforms need regular administration and operational attention.
Database or middleware issues can affect the systems teams rely on.
Internal teams need structured support for maintenance, recovery and ongoing improvements.

Service capabilities

Oracle Database Administration Services

Database installation, configuration and migration

Database security and patch management

Upgrades and health checks

Backup and recovery automation

Microsoft SQL Server DBA Services

SQL Server installation and configuration (on-site and remote)

Database migration, updates and customization

Performance tuning and periodic health checks

Cluster management and failover readiness

Security, patching, documentation and 24/7 support services

Middleware Operations Support

SOA and connectivity management

Daily security monitoring for connected middleware products

Periodic reporting and operational run support

Our approach

Build a practical path from context to action.

  1. 01

    Review the platform, support needs and operational priorities.

  2. 02

    Establish the administration, monitoring and maintenance activities that apply.

  3. 03

    Use operational observations to plan practical next improvements.

Common use cases

Situations where a focused service conversation can help.

Supporting Oracle Database or Microsoft SQL Server administration activities.
Maintaining middleware operations and connected platform services.
Planning routine platform health checks, patching or recovery readiness.

Frequently asked questions

Useful context before you begin.

Which database platforms are included?

The current managed services scope includes Oracle Database Administration and Microsoft SQL Server DBA services.

Does managed services include middleware support?

Yes. The scope includes middleware operations support for SOA and connected middleware products.

Discuss your needs

Start with the business challenge in front of you.

Talk to an expert