Services

We provide a wide range of Services

Services

RSAInfosys offers several peerless software services tailored to our clients’ businesses. We pride ourselves in serving our clients unwavering dedication and sublime expertise, and this invariably reflects in any service we provide. Here, we can unequivocally guarantee a process that will be efficient, extensive and economical.

DATABASE ADMINISTRATION SERVICES

An orderly and effective database is indispensable for any successful business. It is crucial that information be readily available to customers as they make decisions, something we, at RSAInfosys, are constantly vigilant of. With skill, finesse and elegance we create databases that are impenetrable and infallible. 

ORACLE DATABASE SERVICES

1.Database installation, configuration and migration

All prerequisites in terms of system configuration, speed, connectivity, memory space, etc. are verified meticulously before the Oracle database is created and configured. While creating the database, all required specifications and customizations are taken care of. Once the database is secured, all technical business operations are migrated.

2.Database security and patch management

As discussed above, database is properly encrypted before migration and any existing malware is also cleaned. This ensures maximum security of proprietary information.

3.Upgrades and health checks

Automatic health checks and installations of updates are set up to ensure the easy management of Oracle database.

4.Backup and recovery

To ensure no loss of information, all data is backed up on either an in-house server database or an external database as per the choice of the client. Additionally, a foolproof and automated recovery system is installed to make sure that, in case of a blackout from an external source, all data is safe and easily recovered.

MICROSOFT SQL SERVER DBA SERVICES

1.SQL server installation and configuration

We provide both on-site and remote SQL server installation services. Our package includes hardware or software integration, installation, setting up of user accounts, encryption, soak testing and more.

2.SQL server database migration and updates

Once SQL is installed and the server is configured, a database is created and customized as per the technical specifications of each project, e.g., a database each for employees, products, leads, customers, transaction history, etc. If a database already exists, then data is migrated to the new SQL database through an encrypted device.

3.SQL server database performance tuning and health checks

Once all installation, migration and configuration processes are completed, the database is checked for any glitches and is fine tuned for smooth operations. Automated software periodic health checks is installed.

4.SQL server cluster management

An SVM for administrative purposes is called a cluster management server. It requires the highest possible encryption and security measures. Our SQL cluster management services include enabling the server to fail to another node in case of a security breach so that there is no loss of data. In case proper documentation for all processes is not available, we run a preliminary study of all data, information and operational procedures to make sure that the cluster we create efficiently manages all processes. A well designed and easy-to-understand console is created to access the server. 

5.Security, patch management and additional support services

Further to the above services, we offer an effective patch management strategy for smooth upgrades, organizational changes, etc. Every operation is well documented for your easy understanding. In addition to this, we provide 24/7 support services in case you need any help.

MIDDLEWARE SERVICES

We offer end-to-end Middleware services, helping in making your business technology-driven, hence increasing profitability. We seamlessly integrate all business processes, applications and platforms to help achieve reduced TCO and enhanced ROI.

1.Service-Oriented-Architecture services

We assess your architecture and connection technology and create an effective system for communication. All systems are monitored and uptime is managed.

2.Management

We offer performance management, and in case of any technical glitches, faults are effectively sealed. All data is backed up from time to time and automated recovery system is installed. 

3.Security and support

Middleware products communicate with many external sources and security breaches with such products are a reality. We monitor all such products on a daily basis to ensure that no data and intelligence is leaked. In addition to this, we use encrypted platforms to perform all security and support services. Periodic reports of all processes are submitted.

4.Middleware services in a nutshell

SOA Services – assessing, designing, implementing, and support

  • Systems monitoring and Uptime management
  • Performance management and Fault management
  • Resource management and Patch management
  • Backup and Recovery management
  • Security management and Space management
  • Technical Support management and On Request activities
  • Documents and Reports

Middleware products that we support:

Oracle Application Server (OAS) Version
           Oracle WebLogic Server
           Oracle Identity Management
           Oracle Fusion Middleware
           Oracle SOA Suite (Development and Admin)
           IBM WebSphere Application Server
           IBM WebSphere MQRedHat Jboss
           Apache/Tomcat

Customized Services

If required, we custom-tailor our services to fit your business model and provide a combination of various services. Our R&D is always developing new solutions on par with the global technological revolution.

If you have any queries regarding our services or would like to speak to an agent, click here. 

For our JD Edwards services, click here.